By: Jim O’Brien As a buyer, the primary concerns in the process related to the acquisition of technology products or services should include the following considerations: Project Consensus. Poor communication on …
7 Things You Can Do Now in Light of the Starwood/Marriott Breach
By: Drew Sorrell Today Marriott International announced a massive data breach of its Starwood database. Hackers took off with names, mailing addresses, phone numbers, email addresses, passport numbers, affinity account …
Service Levels – “Mind the Gap”
By: Jim O’Brien Anyone who has had the pleasure of visiting London and utilizing its incredibly efficient public transportation system, in part provided by the London subway system (or “The …
Service Levels – “Can You Hear Me Now?”
By: Jim O’Brien In reviewing and negotiating technology acquisition agreements, product or service, with a well-defined specification and having completed the “or what?” analysis, a sometimes forgotten issue relates to …
Agreements and Supplier Failures – “Or What?”
By: Jim O’Brien Two words all purchasers of technology products or services should commit to memory and recite to themselves when reviewing the acquisition agreement are “Or what?” I have …
The Need for a Specification – “I Will Build You a House”
By: Jim O’Brien When I was just starting my career, to make the point about the importance of contract specifications, my legal mentor advised that the best contract for a …
Non-Disclosure Agreements – “It’s Just an NDA!”
By: Jim O’Brien Non-Disclosure Agreements or Confidentiality Agreements have become so common in the technology space that almost no communications are undertaken without one being in place. Given the numerosity …
Open Source – “The Man Behind the Curtain”
By: Jim O’Brien Dorothy paid no heed to the instruction to “not pay attention to the man behind the curtain”. And neither should you when it comes to thoughts or …
Purchase Orders for Technology – The Dangerous Simplicity
By Jim O’Brien Supply chain and procurement professionals know exactly what document to use when issuing an order for products of services. The Purchase Order (“PO”) is the “simplest” document …
A Breach in the Boardroom?
By: Ben Butterfield The threat of cybersecurity breaches has evolved from a matter of “if” to “when”. With shareholder activists and regulators calling for greater transparency in cybersecurity risk management, …
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