NEWS AND POSTS
Service Levels – “Can You Hear Me Now?”
By: Jim O'Brien In reviewing and negotiating technology acquisition agreements, product or service, with a well-defined specification and having completed the “or what?” analysis, a sometimes forgotten issue relates to ...
Agreements and Supplier Failures – “Or What?”
By: Jim O'Brien Two words all purchasers of technology products or services should commit to memory and recite to themselves when reviewing the acquisition agreement are “Or what?” I have ...
The Need for a Specification – “I Will Build You a House”
By: Jim O'Brien When I was just starting my career, to make the point about the importance of contract specifications, my legal mentor advised that the best contract for a ...