NEWS AND POSTS
Five Issues for Buyers of Technology Products or Services
By: Jim O'Brien As a buyer, the primary concerns in the process related to the acquisition of technology products or services should include the following considerations: Project Consensus. Poor communication on ...
7 Things You Can Do Now in Light of the Starwood/Marriott Breach
By: Drew Sorrell Today Marriott International announced a massive data breach of its Starwood database. Hackers took off with names, mailing addresses, phone numbers, email addresses, passport numbers, affinity account ...
Service Levels – “Mind the Gap”
By: Jim O'Brien Anyone who has had the pleasure of visiting London and utilizing its incredibly efficient public transportation system, in part provided by the London subway system (or “The ...